In the event of a refund, it shall be processed and reverted to the customer's account within a period of 3-4 working days. Payments made via UPI shall be facilitated through Paytm. In the unlikely scenario of payment failure through Paytm, an alternate payment method via Google Pay shall be initiated, and settlement of all payments shall be carried out using the merchant number. Upon completion of payment, the customer is required to send a screenshot of the same to the merchant number for verification purposes.
If the respective consultation form fails, then customer shall be required to send an email to Prajwal Phulauriya at prajwalphulauriya@gmail.com with all the relevant details pertaining to the Prashna, Marriage, and Vedic Vastu Consultation. (Refer each form page)
It is imperative to note that there is a strict cancellation policy in place for consultations. Specifically, only two attempts to cancel a consultation are allowed. Any further attempts beyond the second will result in forfeiture of the refund. It is expected that clients adhere to this policy with utmost seriousness, as any deviation from it will not be tolerated.
It should be noted that the consultation duration is strictly limited to 60 minutes. However, in the event that unforeseeable circumstances arise, an additional 30 minutes may be allocated. While there is no limit on the number of questions that may be asked, it is important to adhere to the specified time constraints.
In situations where a native faces a very significant issue or challenge, but lacks the financial means to seek consultation, Prajwal Phulauriya is dedicated to provide the necessary consultation free of charge, ensuring that no one is ever turned away in their time of need. Please reach out to Prajwal Phulauriya at prajwalphulauriya@gmail.com for further assistance.
In the event that the proposed date and time for the consultation are not suitable for the client, a discussion will be held between the client and the Prajwal Phulauriya to explore alternate availability. Upon agreement, a mutually agreeable date and time will be scheduled for the consultation.
In the event that a client expresses a preference for an in-person consultation, it is kindly requested that they initiate correspondence with Prajwal Phulauriya at the following email address: prajwalphulauriya@gmail.com. Upon receipt of confirmation from Prajwal Phulauriya, the client will be granted a specific date and time for the consultation. It is important to note that all expenses related to travel and meeting with Prajwal Phulauriya shall be borne solely by the client, and are not included in the consultation fee.
We kindly request that all clients show the utmost respect for the professional expertise and conduct of Prajwal Phulauriya during their consultations. It is important to note that any inappropriate behaviour or attempt to test his expertise will not be tolerated and may result in the immediate termination of the consultation. In such cases, rest assured that consultation fees will be reimbursed promptly.
We understand that clients may have questions or concerns, but we ask that you approach the consultation in a professional manner, as it allows for a productive and respectful exchange of ideas. We value our clients' opinions and experiences, and it is our sincere hope that all consultations are meaningful and beneficial for everyone involved. Therefore, we urge all clients to adhere to this policy, as it ensures a safe, respectful, and productive consultation environment┬аfor┬аall.
Prajwal Phulauriya unequivocally reserves the exclusive right to refuse consultation services if he finds out information that, in his sole discretion, warrants such a refusal, at any time. Should this decision be made, client's fees will be irrevocably refunded within a strict 24-hour timeframe. Further inquiries or appeals regarding this decision will not be entertained, and the rationale for refusing service will remain confidential.
Please be advised that strict adherence to the following policy is mandatory: If the form sent for the Prajwal Phulauritya consultation is not filled out correctly and completely, the consultation will be automatically cancelled without exception. This policy is in place to ensure that all consultations proceed efficiently and effectively, based on fully completed and accurately provided information.